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Shipping & Returns

Products Availability
All products listed on the website are available on ex-stock basis, unless specified.

Returns / Refunds Policy
Returns can only be accepted upon prior agreement with Brand Engineering Ltd usually within 7 days of receipt of products.
All returns must be in the original manufacturers box and unopened, originally purchased from Brand Engineering Ltd, and accompanied by the original invoice number of the purchase.
New returns after 30 days will be charged a 25% restocking fee. New returns made over 90 days of purchase will be charged a 45% restocking fee.
All Electronic parts, chemicals, oil products and additives are non-returnable.

We can ship to virtually any address in the world. Note that there are restrictions on some products to international destinations.
When you place an order, we will estimate shipping and delivery dates for you, based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

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